Please check the email account used to complete your order. Your order and dispatch confirmation emails should be there but if you can’t find your email, please:

  • Make sure you’re checking the same email account you used for your order with us.
  • Remember that confirmation emails may take up to 24 hours to reach your inbox.
  • Try checking your junk/spam folders.
  • Search your email account for “Morsia” or your order number.

If you are still unable to find the email you are looking for, please contact our support team here.