Physical Products Support

Orders & Payments

• What methods of payment do you accept?
• Why is my payment not going through?
• Where is my order / dispatch confirmation email?
• Can I change or cancel my order?
• What can I do if I enter the wrong delivery address?
• What can I do if I make a duplicate order?

Returns & Refunds (Physical Products)

• How do I make my return?
• Can I return the Morsia X if I don’t like them?
• What is your return policy?
• What can I do if my product is faulty?

Shipping

• Shipping Information

Morsia Products

• Why should I choose the Morsia X Earbuds?
• How can I purchase the Morsia X Earbuds?
• How long does the Earbuds battery last?
• How can I charge my Earbuds?
• Which commands are available with Button Control?