If you have placed the same order more than once please contact our team immediately by submitting a ticket and see if they can cancel the duplicate order for you and refund you. Please note that we cannot guarantee cancellation requests will be successful as this depends on the status of your order when your request is reviewed. It can take our team up to 48 hours to review your ticket and by then, your order might already be fully processed.
Articles in this section
- Why should I choose the Morsia X Earbuds?
- How long does the Earbuds battery last?
- How can I charge my Earbuds?
- Which commands are available with Button Control?
- How can I purchase the Morsia X Earbuds?
- What methods of payment do you accept?
- Why is my payment not going through?
- Where is my order / dispatch confirmation email?
- Can I change or cancel my order?
- What can I do if I enter the wrong delivery address?