Please note that Morsia Energy cannot be returned. If your order of Morsia Energy is damaged or faulty, please raise a support ticket here
Please note fitness products are non-refundable and cannot be returned due to hygiene reasons. To report a damaged or faulty fitness product, please raise a support ticket here
The Morsia X can only be returned if the plastic seal has not been broken, if the seal has been broken the product can not be returned.
MORSIA STRAPS, WRAPS & SLEEVES
In order to arrange a return, you will need to contact our customer support team from here and they will provide you with a return address.
All returned items must be unworn and returned in their original packaging. Once your returned order arrives at our fulfilment center, our team will inspect all products to see if they are in the same condition you received them in - if so, our support team will be able to process a refund for you.
Please note that any returned parcels sent to us without acknowledgement from a member of the support team will not be returned and refunded.